Crowne Plaza Tainan, an IHG Hotel

It was a very pleasant stay at this hotel. Staffs are super helpful and friendly. The facilities are great too. Unfortunately, i didnt have enough time to enjoy it. I would like to give special thanks to Mr Hao who has been very patient in assisting me on arranging my transportation and also gave suggestions that really made my stay in Tainan a wonderful one.

The best front desk staff at any Taiwanese hotel I’ve ever stayed in. All the reception staff tried to be friendly, welcoming and genuinely engaging. Excellent breakfast. Lots of variety. Comfortable room Big bath Good view A place that got some small details right that many others in Taiwan miss - e.g. in room coffee was good, iron and ironing board provided, bath robes, good toiletries, multiple staff went out of their way to recommend something or make a suggestion that was helpful. I love some hotels in Taiwan, but staff are never this genuinely friendly. Especially, towards non-Taiwanese. This hotel must have excellent training and recruitment in place.

-The room layout was great. -Rooms were very quiet, tidy, comfortable and clean. -Swimming pool and gym were ample and modern. -Customer service was super, especially the morning concierge man, who went above and beyond to help with a translation issue! -Breakfast selection was good, particularly the pork gua bao, yum!! -Parking and check in were easy enough.

Overall, I had a great experience. The room was wonderful, clean, and perfect to gateway. Chief concierge Mr.Chen was incredibly helpful and kind. He showed care for us.

Very good service provided by the staffs. Room is spacious and clean. Awesome view from room and balcony.